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Patty Lechner works in patient support at Exact Sciences. She gives patients information about the company’s Cologuard® test, a non-invasive stool-based test intended to screen adults age 45 and older at average risk for colorectal cancer. And she can identify with the variety of patients’ emotions: Patty received her own positive screening result and was later treated for Stage 1 colorectal cancer. When callers are upset, “I can honestly say with a full heart that I get it,” Lechner says. “I’ve been through it. I know what your next steps are. I get why you’re scared.”
Lechner says that she doesn’t feel like a cancer survivor. She simply feels more educated than she was before her diagnosis. Her work combines information and support to assist people in their own cancer journeys, whatever they may be. No matter how things unfold, “we’re here to let them know that they're not alone.” References: 1. https://www.cancer.org/content/dam/cancer-org/research/cancer-facts-and-statistics/global-cancer-facts-and-figures/global-cancer-facts-and-figures-4th-edition.pdf 2. https://www.cancer.gov/about-cancer/treatment/types/biomarker-testing-cancer-treatment
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Jenny Price